Legal
Privacy policy
This policy explains what we collect when you enquire about a property, why we hold it, and what you can ask us to do with it.
Who we are
Global Landmark Realty Group is a real estate brokerage operating across the Tricity — Panchkula, Chandigarh, Mohali, Zirakpur. In this policy, "we", "us" and "our" mean Global Landmark Realty Group.
You can reach us at globallandmarkrealty@gmail.com, on +91 98820-84786, or by post at Global Landmark Realty Group, Shop No 102, TLI Business Square, Adj. Sec 20, Panchkula, Peermushlla, Zirakpur, SAS Nagar, Punjab 160104.
What we collect
We only collect what you give us. We do not buy contact lists, and we do not build profiles of people who have not contacted us.
- Your name, phone number and email address, when you submit an enquiry, request a viewing, ask for a valuation, or offer a property for sale.
- What you tell us you are looking for — budget, locality, property type, possession timeline — so we can send relevant listings rather than all of them.
- Details of a property you are offering to sell or let, including its address and any documents you choose to share with us.
- The content of messages you send us, including over WhatsApp, email and our contact forms.
- Basic technical information your browser sends automatically, such as pages visited, so we can keep the site working.
Why we hold it
To answer your enquiry, arrange viewings, match you to listings, and carry a transaction through to registry. We also use your details to meet record-keeping obligations that apply to property transactions in India.
We do not sell your personal information to anyone, and we do not share it for anyone else's marketing.
WhatsApp and messaging
If you contact us on WhatsApp, or ask us to, we use the WhatsApp Business Platform to reply. Those messages are delivered by WhatsApp and are covered by WhatsApp's own privacy policy in addition to this one.
We message you about the enquiry you made, or about listings you asked to hear about. You can tell us to stop at any time — reply STOP, or write to us — and we will stop.
Who else sees it
Only where it is needed to do the thing you asked us to do:
- The seller, builder or their representative, when you ask to view or negotiate on a specific property.
- Service providers who run parts of our operation for us — our website host, our email provider, and WhatsApp — under an obligation to keep it confidential and to use it only for us.
- Government authorities, where the law requires it of us.
How long we keep it
Enquiries that go nowhere are kept for up to three years, so we can pick the conversation back up if you return. Records connected to a completed transaction are kept for as long as property and tax law requires us to hold them.
You can ask us to delete your information sooner, and we will unless we are legally required to keep it.
Your rights
Under the Digital Personal Data Protection Act, 2023 you can ask us to:
- Tell you what we hold about you and who we have shared it with.
- Correct anything that is wrong or out of date.
- Delete what we hold, where we are not required to keep it.
- Withdraw a consent you previously gave — this does not undo anything done before you withdrew it.
- Nominate someone to exercise these rights on your behalf if you are unable to.
Children
This site is meant for adults buying, selling or letting property. We do not knowingly collect information about anyone under 18, and we do not profile or run targeted advertising at children. If you believe a child has sent us their details, tell us and we will delete them.
Where your information goes
Our website and database are hosted in India. Two things leave it: email, which is delivered by our email provider, and WhatsApp messages, which are delivered by Meta and may be processed on servers outside India under Meta’s own terms. We do not transfer your information anywhere else.
If something goes wrong
If personal information we hold is exposed, we will tell the Data Protection Board of India and the people affected, describing what happened, what it covered, and what we are doing about it.
Grievance Officer
Write to us at globallandmarkrealty@gmail.com or call +91 98820-84786 and your complaint will reach the person responsible for it.
We acknowledge complaints within 72 hours and resolve them within 90 days. If we cannot resolve it between us, you may take the matter to the Data Protection Board of India.
Security
The site is served over HTTPS, enquiries reach us over encrypted connections, and access to our records is limited to the people in the firm who need it. No system is perfectly secure, and we will not pretend otherwise — but we do not hold payment card details, and we never ask for them.
Cookies
We use only what the site needs to function — remembering a form you have part-filled, and keeping an admin session signed in. We do not run advertising trackers and we do not sell analytics data about you.
Changes
If this policy changes, the date at the top changes with it. Material changes will be flagged on the site rather than made quietly.